Thursday, May 1, 2008

SkullCandy puts the Music in your Head



A couple of weeks back we received a question about headphones and some brands we would recommend. The Question came from a lover of music that was looking for good quality sound, sturdy headphones and offered a style. He had asked us about a company called SkullCandy and wanted to know what we thought of the line from the company that seems to target the younger ager set 16-24 and give them style and good sound from earbuds and traditional headphones.



Carol sent the company an email and we received a pair of "cans" to take a look and listen with. Impressive looking, even while still in the packaging, was our quick summation. Hard colorful plastic with Soft earphones and a cable set up that seems to deal with cords wrapping around you while DJ'ing, casual listening or listening to the closed ear style while still maintaining some activity. The comfort level seems high with these, The GI, that we looked at. Replacement Earpads and a cord that can be disconnected in two places, great for not having a long cord trailing you like a bad shoelace. A nice carrying bag also came with the SkullCandy headphones that Slick and Carol will look at on this weeks TechtalkRadio Broadcast Show.


I've put a couple of pictures here in the blog and we'll post an official review after we get a chance to play with these a bit.

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Tuesday, February 19, 2008

Dell announces ProSupport for IT, and good news it is!

"Dell Breaks the Mold of Tradional Support" reads the headline out of Round Rock, Texas, as they announced ProSupport for IT in hopes of "Breaking the mold of tradional, one size fits all, services offerings..." (For the full Dell press release click here.)

As an IT professional whose employer uses Dell workstations, servers and other periphrals almost exclusively (we have a few Mac's, a workroom full of Xerox printers, etc.) it has been a love/hate relationship when it comes to getting Dell Customer Service Representatives (DCSR) to provide what I need and in the time frame I need it.

Either the experience is unbelievably easy and quick or I end up wishing I was chewing broken glass rather than spend another moment with an unresponsive, sub-human being whose singular goal appears to get me to hang up out of frustration. (The later scenerio has become quite rare in the BUSINESS world, but still prevalent in the HOME user enviroment.)

The ProSupport for IT website seems intuitive and rich in content...it is my intent to report my personal experiences in depth as I 'test' the site AND when next I need IT support from Dell.Stay tuned!

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